[Kim Seong-kon] A comparison of Japan, Korea and US
Dec 15, 2021
Recently, a Korean journalist stationed in Tokyo wrote an amusing article comparing Japan, Korea and the US. He wrote of his experience in each of the three countries when he tried to change the delivery date of a TV he had purchased. In Japan, the customer service agent was extremely nice and friendly, but declined his request politely, saying it was against the policy. In Japan, you are rude if you try to change your appointment when the prearranged date is near. In Korea, the customer consu