Naver, Kakao aim to transform e-commerce with ‘chatbots’
TechnologyFeb 15, 2017
South Korean internet technology giants Naver and Kakao have begun to incorporate artificial intelligence “chatbots” into their platforms, seeking to become key stakeholders in the fast-growing online commerce sector. Chatbots are AI-powered computer programs that can mimic human conversations and react to spoken or written prompts to deliver services. Global IT firms like Facebook and Google have already introduced chatbots for businesses on its mobile messengers which can handle tasks such as