FSS urges foreign financial firms to improve customer service
Jun 13, 2013
The financial regulator Thursday called on chief executives of foreign financial companies operating here to take measures to reduce the number of complaints filed by local financial consumers against their companies in a bid to protect the consumers.The call came at a meeting between Choi Soo-hyun, governor of the Financial Supervisory Service and CEOs of foreign financial companies operating in the country. “The FSS is making efforts to reduce the number of complaints against financial firms b