Bed bugs, bad service begone, thanks to online reviews
TravelAug 9, 2013
CHICAGO (AFP) ― Bed bugs, bad service and terrible food used to be inevitable risks when traveling, but a host of online review sites such as Yelp and TripAdvisor are helping savvy consumers pick the best hotels and eat like locals.The power of good reviews quickly shows up in the cash register, producing a virtuous circle in which business owners bend over backwards to keep them coming.But bad write-ups can take a big bite out of a business ― and give frustrated customers a taste of revenge ser