Online surveys show Samsung's brand loyalty not affected by Note 7 recall
TechnologySept 12, 2016
The mass recall of the Galaxy Note 7 smartphones over a battery problem has not largely affected foreign consumer loyalty to Samsung Electronics Co.'s brand, separate online surveys by Internet news websites showed Monday.According to an online survey of 11,621 Internet users by a US technology news website, Android Police, 39 percent said the recall "hasn't affected my trust or perception of Samsung's brand."The survey began on Sept. 4.Another 36 percent responded that they are "actually more t