[Future of Plastic Cards] Through human-robot collaboration, Hyundai Card seeks digital transformation
MarketsAug 30, 2020
This is the second installment in a series of articles, interviews and videos assessing the future of credit cards and the challenges ahead. -- Ed. On the ninth floor of Hyundai Card’s Card Factory, where 5 million plastic credit cards are produced every year, a barista named Billie makes coffee every day. The machine learning-powered robot, trained by award-winning Korean barista Lee Jong-hoon, has his own employee identification number: 410713. While the robot brews coffee, human c