[NCSI] Korea outranks US, Japan, Singapore in consumer satisfaction
IndustryJan 4, 2024
South Korean customers were more satisfied with their goods and services in 2023, compared to those in the US, Japan and Singapore, according to the National Consumer Satisfaction Index published annually by the Korea Productivity Center. The index is not only a measure of consumer satisfaction, but an indicator of the economic performance of companies, government agencies and the economy as a whole. Similar standards have been adopted by over 30 countries worldwide, which use the same metrics t