LG Electronics Inc., South Korea's major home appliances maker, is set to face a probe from the country's antitrust watchdog, industry insiders said Thursday, as local consumers plan to submit a collective complaint against the company over its clothes dryers.
A Seoul-based law firm representing 560 local consumers said it will request that the Fair Trade Commission investigate LG's misleading advertisement for its clothes dryers' automatic condenser cleaning system.
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(Yonhap) |
LG last month announced a voluntary recall of its clothes dryers sold in South Korea and promised free services to repair the dryers.
Its move came after a series of consumer complaints that too much lint and dust accumulated in the condenser, a part that removes humidity by circulating air inside the tumble dryer.
However, the company then didn't accept the Korea Consumer Agency's proposal to pay 100,000 won ($86) as compensation to each consumer who bought its dryers, citing that it is fully complying with its quality assurance program. (Yonhap)