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Hyundai Motor tops Australian customer satisfaction survey

Hyundai Motor has recently topped the automotive section of the 2012 Canstar Blue, Australia’s leading customer satisfaction survey across industries, the carmaker said Wednesday.

The survey, conducted by a local market research firm Colmar Brunton, questioned 7,500 Australian customers who have purchased a new car over the past three years.

Among the seven categories surveyed, Hyundai won a maximum five-star score in overall satisfaction, reliability, value for money and after-sales service.

The Korean auto giant took the top spot in the survey for three consecutive years.

As of October, Hyundai sold 76,036 vehicles in Australia, up 5 percent from the same period last year. The company has become the fourth-largest carmaker there, claiming 8.3 percent market share.

(jylee@heraldcorp.com)
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