Seoul call center workers cancel strike after wage deal

The labor union of Seoul City’s public call center called off a general strike scheduled for Monday after reaching a wage agreement with their employers.

Their companies agreed to raise the basic wage by 3 percent, provide 50,000 won ($45) in holiday bonus and exempt full-time union executives from work.

The 120 Dasan Call Center is currently run by a consortium of three private agencies on behalf of the city government. More than 450 contract workers provide the 24-hour call service.

About 150 workers staged two partial strikes last week, calling for a 4 percent wage rise, additional paid leaves and a status change to full-time employees directly hired by the city.

(rene@heraldcorp.com)