Aeroflot Russian Airlines boasts service excellence

Aeroflot Russian Airlines, one of the largest and oldest airline companies in Europe, takes pride in offering customers top quality services, safety and convenience in the air.

As Russia’s flagship carrier, Aeroflot currently operates one of the newest aircraft lineups in the world -- 167 Airbus, Boeing and Sukhoi airliners -- to boost aviation safety and performance punctuality.

A member of the SkyTeam global airline alliance since 2006, Aeroflot and its partners serve 1,057 destinations in 179 countries worldwide.
 

The carrier offers optimized transfer routes between Asia, Europe and the U.S. from Moscow Sheremetyevo Airport, which saves up to two hours of flight time compared to other hubs, according to Aeroflot.

More than anything, Aeroflot says it is highly dedicated to customer service that prioritizes customer comfort and “promotes its reputation for warm hospitality.”

The Russian carrier offers a wide array of special meals made with the healthiest ingredients and recipes, ranging from Hindu to Halal and vegetarian.

Business class passengers are presented with an even more diversified choice of dishes and spirits from Michelin Star restaurants from around the world.

Thanks to continued efforts toward driving up service excellent, Aeroflot has been named Skytrax’s best airline in Eastern Europe four times, including in 2015.

As the first Russian carrier to register with the IATA Operational Safety Audit program, Aeroflot also possesses a track record of maintaining operational efficiency and safety.

By Sohn Ji-young (jys@heraldcorp.com)