119 reports by text, video calls, app increase 36% last year
Social affairsJun 12, 2024
Reports to emergency number 119 through channels other than direct phone calls increased by 36 percent last year, data showed on Wednesday. According to the National Fire Agency, a total of 896,049 reports were made to the hotline outside of conventional voice calls last year, up from 235,360 the previous year. Since 2011, people have been able to request emergency assistance via text messages, video calls, photos sent via text message or reports via the 119 mobile app, in addition to calling 11