User satisfaction of public transportation dips in 2015
Social affairsAug 18, 2016
Users of South Korea's public transportation system became less satisfied with overall services from a year earlier in 2015 with many pointing to overcrowding as a major problem, a survey showed Thursday.In the annual survey conducted by the Ministry of Land, Infrastructure and Transport, the country's public transportation system scored 4.78 points out of a possible 7 in terms of user satisfaction, compared with 4.84 points in the previous year.The outcome was based on points given by 83,600 pe